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Mystery Sale

How do I access the Mystery Sale?

You can access the Mystery Sale at the following link when the sale goes live:. https://wooland.com/pages/mystery-sale. Be sure to sign up for our emails to be the first to know the exact time the Mystery Sale begins. Please note, this sale is while

Can I purchase multiple items from the Mystery Sale?

In order to share the savings with as many wool enthusiasts as possible, order limits will be in place: one order per customer with a maximum one item per category. Please note that items in your cart are not reserved, so fast-selling categories coul

What is the return policy for items purchased from the Mystery Sale?

Items purchased from the Mystery Sale are final sale, and no returns or exchanges will be permitted.

Can I edit or cancel my Mystery Sale order?

Due to the high volume of the sale and our quick shipping processes, Mystery Sale orders cannot be edited or cancelled once they have been placed. Be sure to verify all order details, such as style, size, shipping address, and contact information and

What is the duration of the Mystery Sale?

Once launched, our Mystery Sale will be live until supplies last. Be sure to sign up for our emails to be the first to know the exact time the Mystery Sale begins.

Can I choose the color or style of my Mystery Sale item?

No, color and style are the mystery! You'll be able to choose the size and category of your Mystery Sale item, but everything else will be a surprise.

When will my Mystery Sale order ship?

While we aim to have Mystery Sale orders follow our typical shipping policy, there may be slight delays in fulfillment times due to high volume.

Can I request specific styles or colors or avoid ones I already own?

Unfortunately, we're not able to take personal preference or requests into consideration when fulfilling our Mystery Sale orders--we're sorry for any inconvenience! Participation in Mystery Sales are at your own risk, and we're not able to make excep