I live in a country outside the United States and would like to make a return or exchange. How do I do it?Updated 3 months ago

At this time, wool& isn’t able to provide pre-paid shipping labels for international customers. This means that if you live outside the U.S., shipping returns to us will be at your expense.

To return an international order, place the item(s) in original packaging, along with the info ticket that came with the order. If that isn’t available, please include the order number on a piece of paper in the box. Mail the package using your preferred carrier to our warehouse at the address below:

wool& Returns Department

Attn: #ORDER NUMBER GOES HERE
wool& returns 
13913 NE Airport Way
Portland, OR 97230
United States 

To speed up the process, reach out to [email protected] with your tracking information. We will follow up with you once your package has been received.